It remains one of the greatest frustrations in the day-to-day operation of a dental practice: the patients who calls to cancel with little notice, or who just don't show up for their appointments. Many practices have come to grudgingly accept this (…)
Click on the link below to read the articlehttps://issuu.com/glaciermedia/docs/ohy2015mayde/16?e=0 To implement an effective and responsible interceptive periodontics department, contact Isabelle Lavallée, Director of Consulting Services (…)
If you could categorize your patients you’d likely find they’re divided into three groups. The majority (about 80%) of patients in most practices want to be healthy and know they need your help. They make (and keep) appointments, and settle their (…)
‘’Reproduit avec la permission de l’Association internationale d’orthodontie, IJO 2007:2; Summer issue ’’, en tout petit à la fin. Abstract: Low friction is on everyone’s lips, from companies to lecturers, some are just whispering and others are (…)
Part II- Conquering patient Behaviours There is nothing more frustrating in a dental practice than last minute cancellations and failed or no show appointments. The truth of the matter is that we`ve trained our patients to do so. When we use (…)
